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Member Spotlight: Aqua Pennsylvania

08.09.2018

Aqua Pennsylvania

www.aquaamerica.com

 

Aqua Pennsylvania, an Aqua America subsidiary, serves more than 1.4 million residents in 32 counties across the Keystone State. Our mission is protecting and providing Earth's most essential resource.

 

At Aqua America, we know that water is a precious resource – one that plays a critical role in sustaining life. We take seriously our responsibility to protect and provide this essential resource.

 

We are committed to sustainable business practices; excellent customer service; attracting and developing top talent; the strategic growth of our company; delivering shareholder value; investing in technology and infrastructure; and giving back to the communities in which we operate. We do all these with integrity and transparency.

 

Pennsylvania customers can pay their Aqua water bill online through WaterSmart e-billing or any number of convenient ways to pay. For those in need of water bill assistance, our Pennsylvania Helping Hand program is designed to help low-income customers make manageable monthly payments.

 

Roaring Creek/Susquehanna Division: Parts of Adams, Bradford, Columbia, Cumberland, Juniata, Northumberland, Schuylkill and Snyder counties.

 

Honesdale/White Haven Division: Parts of Carbon, Lackawanna, Lehigh, Luzerne, Monroe, Northampton, Pike, Schuylkill, Susquehanna, Wayne and Wyoming counties.

 

Shenango Division: Parts of Clarion, Clearfield, Crawford, Forest, Lawrence, Mckean, Mercer, Venango, and Warren counties.

 

Southeastern Division: Parts of Berks, Bucks, Chester, Delaware and Montgomery counties.

 

Water Sources

Surface water from the Crum, Pickering, Brandywine, Perkiomen, Neshaminy, Ridley and Chester creeks, Schuylkill and Delaware rivers and the Upper Merion Quarry and the Shenango River in western Pennsylvania and groundwater from more than 100 deep wells.

Aqua Pennsylvania History

This year marks Aqua's 130-year anniversary of protecting and providing water service in the communities we serve. Our history dates back to Jan. 4, 1886, when a group of Swarthmore College professors were granted a charter to supply water to the residents of Springfield Township, Delaware County, Pennsylvania.

 

The professors had previously been part of an association that included Swarthmore residents who had abandoned their wells in favor of nearby spring water. They built a small pumping station and laid pipes to their homes. At first, new customers were welcomed openly, but as the number of potential customers increased, so did the association’s operating responsibilities. It was then that the association decided to incorporate the Springfield Water Company — the future Aqua America.

Today, Aqua provides water and wastewater services to approximately 3 million people in 8 states and continues to grow its operations through acquisitions.


In celebration of our 130th anniversary, we are introducing our new mission and vision statements to guide our company into the future. 

Aqua's Mission

Protecting and providing Earth's most essential resource.
 

Aqua's Vision

At Aqua America, we know that water is a precious resource – one that plays a critical role in sustaining life. We take seriously our responsibility to protect and provide this essential resource. We are committed to sustainable business practices; excellent customer service; attracting and developing top talent; the strategic growth of our company; delivering shareholder value; investing in technology and infrastructure; and giving back to the communities in which we operate. We do all these with integrity and transparency.

Aqua's Core Values:
Integrity, Respect and the Pursuit of Excellence

At Aqua, we are guided by a set of principles that embody the character of our company and inspire our work together. They are embedded within our business practices and our behavior. We are proud to be united by integrity, respect and the pursuit of excellence to be the best we can be for our customers and communities.

 

Be sure to follow Aqua Pennsylvania on social media platforms 

Facebook & Twitter

 

Contact Aqua:

Contact Aqua America Customer Service via phone by calling 877.987.2782

 



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